Tiny Protectors Limited Warranty Policies
At Tiny Protectors, we stand behind the quality of our products. Each eligible product is covered by a limited warranty, which protects against manufacturing defects, as outlined below.
Safety Products Covered by Warranty
- Personal Alarms: All Personal Alarms include a 2-year limited warranty against manufacturing defects. Registration is not required.
- Safety Keychains: All Safety Keychains include a 1-year limited warranty against manufacturing defects. Registration is not required.
- Stunners: Stunners come with a 2-year warranty covering manufacturing defects. We are also developing a lifetime warranty program that will apply once customers complete registration via our warranty form.
Tiny Protectors Free Replacement Guarantee: Any safety product lost after being used in self-defense is eligible; contact Tiny Protectors to request a replacement and provide an official report. A replacement product will be processed and shipped within one week after confirming a valid shipping address.
*Subject to product availability
What’s Covered
- Manufacturing defects in materials or workmanship
- Failures not caused by customer misuse or external damage
What’s Not Covered
- Lost items
- Any product tampered with, modified, or used outside its intended purpose
Non-Safety Products 60-Day Warranty
All non-safety products are backed by our 60-Day Warranty, starting from the date of delivery. Non-Safety limited warranties apply only to manufacturing defects. Registration is not required.
Eligibility Requirements:
- Requests must be submitted within 60 days of delivery
- Proof of purchase (order number or receipt) is required
What’s Covered
- Manufacturing defects in materials or workmanship
- Failures not caused by customer misuse or external damage
What’s Not Covered
- Normal wear and tear
- Lost items
- Any product tampered with, modified, or used outside its intended purpose
- Damage from accidents, abuse, improper storage
Defective or Damaged Items:
- Products that arrive damaged or with manufacturing defects are eligible for a free replacement
- Please contact our support team with your order details and, if applicable, photos of the issue
- Replacement items will be processed promptly at no additional cost
We are committed to ensuring your experience with Tiny Protectors meets the highest standards of quality and satisfaction.Â
*Subject to product availabilityÂ
How to Make a Warranty Claim
- Email help@tinyprotectors.com
- Include the following:
- Description of the issue
- Proof of purchase (receipt, order confirmations)
- Customer name and/or Tracking Number (if applicable)
- Once approved, you will receive a Replacement Authorization Confirmation
- Upon inspection, if the product qualifies:
- Tiny Protectors will issue a replacement, repair the product, or provide a refund (at Tiny Protectors' discretion)
Processing Time
- Claim review: 2-4 business days
- Replacement or refund (if applicable): 3-5 business days after the claim has been processed
Disclaimer: All manufacturer warranties cover one replacement. We can only process replacements for the same item. (Exceptions May Apply)
*Subject to product availability
Questions?
We’re here to assist you. Please contact us if you have any questions or would like to request authorization for a return, refund, or replacement.
Email: help@tinyprotectors.comÂ
